Join Aperion

Are you a talented individual at the top of your field?  Do you value the customer experience and strive to exceed their expectations?  Do you regularly go the extra mile to eliminate a problem at its source?    If so, we here at Aperion would like to hear from you!

It is no secret; we believe that our employees are our greatest investment, and we show it through our extensive employee benefits, including:

  • Medical Insurance
  • 401K Retirement Program
  • Paid vacations
  • Paid holidays
  • Life insurance
  • Disability insurance
  • Mileage reimbursement
  • Employee equipment purchases

Full-time Positions

Job Summary

Our Level 1 Technicians are responsible for providing technical assistance and training to system users, both internally and externally. Techs are also responsible for making minor hardware and software repairs to workstations.

General Responsibilities

  • Respond to telephone calls, emails, and in-person requests for technical support.
  • Identify, research, and resolve technical problems.
  • Load specified software packages such as operating systems, word processing, or spreadsheet programs onto computers.
  • Use problem management databases and a help desk system.
  • Instruct users in use of equipment, software, and manuals.
  • Document, track, and monitor problems to ensure a timely resolution.
  • Coordinate activities with the help desk, network services, and other information systems groups.
  • Refer major problems to service personnel for resolution.
  • Maintain records of work performed.
  • Work under immediate supervision.

Job Qualifications

  • 1 year vocational training or relevant work experience in computer repair.
  • Knowledgeable with various software programs.

Skills

  • Speaks clearly and persuasively in positive and negative situations.
  • Able to explain problems and solution in business terms.
  • Identifies and resolves problems quickly and efficiently.
  • Exhibits patience and persistence in the face of obstacles.
  • Seeks further education and technical training.
  • Responds well to questions.
  • Gathers and analyzes data skillfully.
  • Writes clearly and informatively.
  • Knows Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Adapts very well to change in the workplace.
  • Punctual
  • Able to pay close attention and work within outlined procedures.
  • Self-managing (little supervision required)

Physical Demands

  • Regularly required to sit for extended periods
  • Regularly required to use hands
  • Ability to lift boxes up to 20 lbs
  • Ability to traverse stairs

Work Environment

  • Office setting, generally quiet with open access to management.
  • Most work can be done remotely from a desk in our office.
Apply now

Job Summary

As a Level 2 Technician, you will regularly be expected to install or remove software on computer systems, diagnose and repair technical issues, and as well as assist in the planning, design, implementation, and management of our customer’s networks. This position may require you to perform on-site visits to our clients’ places of business to complete your tasks.

General Responsibilities

  • Provide services through telephone, email and face-to-face contact
  • Assemble hardware
  • Install or delete software for proper functioning of the supported platform
  • Troubleshoot computer equipment
  • Recover lost or accidentally deleted data

Job Qualifications

  • Two years of experience working on a medium or large-scale networked computing environment or enterprise workstations
  • At least one year serving as the operator or administrator responsible for operating the enterprise, client/server or network and related peripheral equipment

Skills

  • Identifies and resolves problems quickly and efficiently
  • Exhibits high attention to detail
  • Excellent customer service skills required
  • Gathers and analyzes data skillfully
  • Writes clearly and informatively
  • Adapts well to change
  • Analyzes and recovers system when malfunction occurs
  • Monitors security procedures
  • Performs backup recovery and system monitoring
  • Assists customers resolve problems with computer hardware and software
  • Coordinates and schedules work with vendor service providers
  • Monitors hardware and software on LAN/WAN systems
  • Monitors job output, using bureau documentation to ensure proper printing, correct breakdown and accurate delivery of customer files
  • Directs input and output queues, readers, writers, and classes to meet scheduling commitments
  • Maintain records of work performed
  • Documents all new, changing, and malfunctioning jobs related to the hardware and software in an on-line file

Physical Demands

  • Regularly required to sit for extended periods
  • Regularly required to use hands
  • Ability to lift boxes up to 20 lbs
  • Ability to traverse stairs

Work Environment

  • Office setting, generally quiet with open access to management.
  • Some off-site work may be required
Apply now

Job Summary

The assistant programmer will work in conjunction with the lead programmer to create and modify computer programs by converting project requirements into code.   The candidate should be proficient in a variety of programming languages with strong database skills.

General Responsibilities

  • Confirms project requirements by reviewing program objective, input data, and output requirements with supervisors.
  • Encodes project requirements by converting work flow information into computer language.
  • Programs the computer by entering coded information.
  • Confirms program operation by conducting tests; modifying program sequence and/or codes.
  • Prepares reference for users by writing operating instructions.
  • Maintains historical records by documenting program development and revisions.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.
  • Ability to work autonomously and in team settings.

Job Qualifications

  • 1 year vocational training or relevant work experience in programming
  • Knowledgeable with various program languages and databases.
  • NET Experience
  • C# with ASP.NET Experience
  • Microsoft SQL
  • Experience in any of the following is preferred: HTML/CSS/WordPress, PHP, MySQL, iPhone/Android

Skills

  • Ability to explain problems and solutions in business terms
  • Identify and resolve problems quickly and efficiently
  • Seeks further education and technical training
  • Responds well to questions
  • Gathers and analyzes data skillfully
  • Ability to pay close attention and works within outlined procedures
  • Self-managing (little supervision required)
Apply now

Part-time Positions

Job Summary

Aperion’s receptionists answer inquiries and provide information to visitors.

General Responsibilities

  • Greet visitors and obtain names and other pertinent information, notifying appropriate individuals of visitor’s arrival.
  • Answer and route calls, as necessary, to appropriate individuals.
  • Accurately take and deliver messages.
  • Maintain logs of all calls requiring further action.
  • Accept and sign for packages, and notify addressee of package arrival.
  • Perform a variety of routine clerical tasks.
  • Maintain a clean and orderly reception area.
  • Retrieve, sort, and deliver mail.
  • Process credit card payments from customers
  • Ship packages via UPS/Fedex to customers

Job Qualifications

  • Education: High school diploma or equivalent
  • Experience: Some previous work-related experience

Skills

  • Excellent verbal and written communication
  • Service orientation
  • Critical thinking
  • Active listening
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint)

Physical Demands

  • Regularly required to sit for extended periods
  • Regularly required to use hands
  • Ability to lift boxes up to 20 lbs
  • Ability to traverse stairs

Work Environment

  • The noise level in the work environment usually is quiet
  • Most work would be done remotely from a desk in our office
Apply now

Job Summary

Provide assistance and support in all aspects of company marketing activities.

General Responsibilities

  • Assist in maintaining all company web pages and SEO marketing to promote the web sites.
  • Call leads on company lead prospecting system to scrub marketing list
  • Call leads on marketing campaigns for follow ups to secure appointments for sales calls.
  • Proof read, organize to print and send marketing information to leads on our monthly drip marketing campaign.
  • Investigate needs and assist management in developing marketing campaigns.
  • Organizes meetings and events.
  • Collects data and analyzes reports and statistics in preparation for meetings.
  • Ensures all information is stored correctly on computers and easily accessible by all staff

Job Qualifications

  • Education: Bachelor’s degree in marketing or related field
  • Experience: 1-2 years of related experience; or the equivalent combination of education and experience

Skills

  • Excellent verbal and written communication
  • Active listening
  • Coordination
  • Social perceptiveness
  • Time management
  • WordPress Experience
  • Microsoft Office and Publisher Skills

Physical Demands

  • Regularly required to sit for extended periods
  • Regularly required to use hands
  • Ability to lift boxes up to 20 lbs
  • Ability to traverse stairs

Work Environment

  • The noise level in the work environment usually is quiet
  • Most work would be done remotely from a desk in our office
Apply now

Aperion Information Technologies, Inc., is an Equal Opportunity Employer. Employment opportunities are based upon one’s qualifications and capabilities to perform the essential functions of a particular job.